Privacy Policy

1. Purpose and scope of information survey

The collection of customer information is for the purpose of promptly handling arising situations (if any). Customer information will only be used in providing our products and to assist customers with problems related to ordering.

Personal information that Korea Electrical Equipment Joint Stock Company collects includes:

  • First and last name;
  • Address;
  • Telephone;
  • Email.

In addition to personal information is information about services:

  • Product’s name;
  • Quantity;
  • Product delivery time.

The company collects the above information in the Contact section.

2. Scope of information use

Customer information will only be used by Korea Electrical Equipment Joint Stock Company internally and for one or all of the following purposes:

  • Customer support;
  • Provide service-related information;
  • Process orders and provide services and information through our website at your request;
  • We may send you information about new products, services, information about upcoming events or recruitment information if you sign up to receive email notifications;
  • In addition, we will use the information you provide to assist with customer account management; confirm and execute financial transactions in connection with your online payments.

3. Information storage time

Korea Electrical Equipment Joint Stock Company will delete customer data if the customer requests it.

Persons or entities that may have access to personal information:

Subjects that have access to customers’ personal information fall into one of the following cases:

  • Korea Electrical Equipment Joint Stock Company;
  • The partners have signed a contract to perform a part of the service provided by the Korea Electrical Equipment Joint Stock Company. These partners will receive information according to the contractual agreement (maybe part or all of the information according to the terms of the contract) to assist users in using the services provided by the Company;
  • Provide to competent state management agencies upon request.

Address of the unit that collects and manages personal information

Korea Electrical Equipment Joint Stock Company

  • Address: D2 Street, Yen My II Industrial Park, Yen My Town, Yen My District, Hung Yen Province;
  • Phone: 02436648242;
  • Website: https://capdienhanquoc.vn/
  • Email: caphanquoc@gmail.com.

Means and tools for users to access and correct their personal data

Korea Electrical Equipment Joint Stock Company does not store customer information through the website, customer information is kept through ordering.

You can contact the above email address and phone number to request Korea Electrical Equipment Joint Stock Company to correct your personal data.

Mechanism for receiving and resolving consumer complaints related to the misuse of personal information or the reported scope.

At Korea Electrical Equipment Joint Stock Company, the protection of customer personal information is a priority, customers are guaranteed that the information provided to us will be committed by Korea Electrical Equipment Joint Stock Company. do not share, sell or rent to any other person. Korea Electrical Equipment Joint Stock Company commits to only use your information in the following cases:

  • Improve service quality for customers;
  • Settlement of disputes and complaints;
  • When required by law enforcement.

Korea Electrical Equipment Joint Stock Company understands that your rights in the protection of personal information are also our responsibility, so in any case, you have any questions or comments related to the privacy policy. Confidentiality of Korea Electrical Equipment Joint Stock Company, and regarding the misuse of personal information or the reported scope, please contact us.